What is Artlounge?
Artlounge is an Australian, online, contemporary design studio. We are dedicated to the creation of visually compelling modern design, which we print onto 'boutique style' mounted canvas. In short, we design and manufacture contemporary canvas prints.
Why is Artlounge art different from other canvas art?
The possibilities with Artlounge art are endless. Colours can be altered to suit specific decorating requirements and we can even custom design a collection of canvas prints especially for your store. And best of all, it's stylish, original and affordable.
What is the life expectancy of Artlounge canvas prints?
All Artlounge canvas art is printed with top quality premium canvas and eco-solvent UV inks, which will resist fading caused by sunlight, for decades.
Does Artlounge sell directly to the public?
Yes we do. Although our business is primarily geared for trade we do sell directly to the public. You just need to register on the website to be able to order online. Alternatively, you can place an order by calling us on 1300 886 396.
What are your trading terms?
1st and 2nd orders are on a pro-forma basis.
3rd orders are entitled to our credit accounts (upon approval), which are
strictly 7 days from End Of Month (EOM).
What is an Accredited Artlounge Partner and how do I become one?
An Accredited Artlounge Partner is any business who has been approved to
trade with Artlounge.
In order to become an Accredited Artlounge Partner you will need to supply
us with your trade details.
If you would like to start an account you will need to fill out an
'Artlounge Accredited Partnership' application form. Upon approval, we will
grant you access to our website, so you can login, view trade prices and
place orders online.
Accredited Artlounge Partners are always the first to hear about new
products, promotions and other Artlounge goss'.
How do I place an order?
Once you have been assigned a username and password you can either:
- Register and order online via the secure shopping cart
- Order online via the downloadable order form
- Fax us your order on an Artlounge order form (02) 6921 2831
- Send us an email detailing your order
- Call us and order over the phone 1300 886 396
How much is freight?
Freight charges are determined by weight and volume. This is worked out on a case-by-case basis. Once your order is placed, we will contact you with a quote for freight. If paying online using your credit card, please note that your credit card will be charged with freight costs once the order has been processed.
What is the turnaround time for a proof of my canvas art order?
We will email you a proof within 3 working days for most orders. Customised images may take longer depending on requirements.
What is the turnaround time for delivery of my order?
In-house turnaround time is 7-10 days after sign-off has been given or your payment has been made, (depending on your account status). You can expect delivery shortly after, (depending on where the delivery is to be made).
Where does Artlounge deliver to?
We ship all over Australia and New Zealand. If you are not in these countries though, please contact us and we will quote you on shipping to your country.
How can I contact you?
You can contact us on our customer service number 1300 886 396 Monday to Friday 9:00 to 5:30pm or email us using our enquiry form.